FAQ's
Find Quick Answers to Common Questions
Shipping & Returns
How long does shipping take?
Shipping times vary depending on your location and the product. Typically, production takes 2-5 business days, and shipping takes 5-10 business days for most destinations. You’ll receive a tracking link as soon as your order ships.
Do you ship internationally?
We ship to a wide range of countries across North America, Central America, the Caribbean, Europe, Asia, and Australia. While we don’t ship to every country in the world, we cover most major regions.
North America - United States, Canada, Mexico
Caribbean & Central America - Cayman Islands, Panama
Asia - Bahrain, China, Hong Kong SAR China, India, Indonesia, Japan, Kuwait, Malaysia, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Taiwan, Thailand, United Arab Emirates
Europ - Andorra, Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom
Australia & Oceania - Australia
Do you offer expedited shipping?
Yes, expedited shipping options are available at checkout for an additional cost. Delivery times will depend on your location.
Can I track my order?
Absolutely. Once your order is shipped, you’ll receive an email with tracking details.
What happens if my order is delayed?
While we strive for timely deliveries, occasional delays can occur due to unforeseen circumstances. If your order is delayed, please contact us, and we’ll assist you in tracking it.
What is your return policy?
We accept returns for items that arrive damaged, defective, or incorrect. If this happens, just reach out to us within 14 days of receiving your order and share a photo of the issue. We’ll make it right for you!
Orders
Can I request a custom design?
Absolutely! We gladly accept custom design requests and orders. Share your ideas with us, and we’ll help turn them into reality!
Can I cancel or change my order after placing it?
You can request changes or cancellations within 24 hours of placing your order. After that, production begins, and changes may not be possible.
Can I place a bulk order?
Yes, we accept bulk orders! Contact us to discuss your requirements and get a custom quote.
What should I do if I didn’t receive my order confirmation email?
Check your spam or junk folder first. If you still can’t find it, contact us at contact@degencoinflip.store with your order details, and we’ll resend it.
Products
How do I know what size to order?
Each product has a size guide on its product page to help you pick the perfect fit. If you’re between sizes, we recommend choosing the larger size.
Do your products come with a warranty or guarantee?
While we don’t offer a formal warranty, we guarantee the quality of our products. If you have any issues, reach out to us, and we’ll make it right.
Payments
What payment methods do you accept?
We process payments securely using Stripe. This allows you to pay with major credit/debit cards such as Visa, Mastercard, American Express and Apple Pay. All transactions are encrypted for your safety.
Is my payment information secure?
Yes. Our store integrates with Stripe to ensure that your payment information is encrypted and secure. We do not store your credit card information.
About us
Is this store affiliated with DegenCoinFlip.com?
No, this store is independently owned and operated. While it is inspired by the DegenCoinFlip community, it is not officially affiliated with or managed by DegenCoinFlip.com. We have been granted permission to use their artwork for merchandise purposes. All products and transactions on this store are the responsibility of Degen Merch Store.
For official DegenCoinFlip information, please visit degencoinflip.com